The Great Lakes Center has experienced Technical Assistance Specialists who are available to provide in-depth answers to questions concerning the Americans with Disabilities Act (ADA), Americans with Disabilities Act Accessibility Guidelines, and Accessible Information Technology (IT) by telephone or email. They also provide a variety of professional consultation services such as reviewing plans for new and existing facilities, proofing language used in employer policies, examining documents related to programmatic accessibility required by government entities, and recommending strategies to improve the accessibility of web sites. The Specialists also conduct trainings that are tailored to address the specific needs of audiences with varying levels of knowledge about the ADA and IT. In addition, the Center has expanded its role to include activities that promote the acquisition and use of accessible information technology in education settings. The Great Lakes ADA Center E & IT Initiative provides technical assistance aimed at encouraging the incorporation of accessible information technology in K-12 and post secondary school settings.

To support the information provided by the Specialist, and to enhance overall knowledge of a subject, supplemental materials are available upon request. Specialist can draw upon resources and consult with representative from various Federal Agencies such as the U.S. Department of Justice, the Federal Communication Commission, U.S. Department of Transportation, U.S. Department of Education, the Equal Employment Opportunity Commission, and the U.S. Access Board. The Center also provides Technical Assistance services and publications in Spanish to reach the Spanish speaking community. For more information about the ADA and the services provided by the Technical Assistance Specialist contact the Great Lakes ADA Center at (800) 949-4232 (V/TTY) or via our online contact form.